Multichannel Integrations and Automation

We connect all your systems: WhatsApp, AI voice, CRMs, ERPs, and more

Connect every channel in a single ecosystem

At Avanzia we design and implement integrations that connect WhatsApp, AI voice calls, CRMs, ERPs, payment gateways, and any system your company needs. Automated and synchronized.

Our multichannel approach keeps data moving between your systems automatically, removing manual processes and reducing operational errors.

Integraciones multicanal y automatización de flujos entre plataformas empresariales

Our integrations

We connect the platforms that matter most to automate your operation from start to finish

WhatsApp Business API (via Twilio)

Automated messages, campaigns, and AI classification. Reach your customers on the channel they use most.

AI Voice Calls (LiveKit)

Automated calls with intelligent voice agents. Answer, classify, and resolve calls without human intervention.

SMS and Email Automation

Notifications, reminders, and multichannel campaigns. Keep your customers informed at all times.

ERP Integration (NetSuite, SAP)

Two-way data synchronization. Remove manual data entry and keep your systems always up to date.

Payment Gateways (Stripe)

Online payments, subscriptions, and invoicing. Automate your billing processes securely and reliably.

Custom APIs and Webhooks

Connection between any existing systems. We design custom integrations for your technology stack.

Casos de Éxito

Real projects where our multichannel integrations changed the operation

Vive la Baja

CRM with WhatsApp campaigns, AI voice calls, and NetSuite synchronization. Fully automated sales cycle.

CentroMed 360

WhatsApp with NLP for automatic classification of medical messages. Integrated with the appointment system.

Llanteras VIP

Automated WhatsApp for service notifications and a real-time dashboard with operational alerts.

Preguntas Frecuentes

Lo que más nos preguntan empresas al evaluar este servicio.

Which systems can you integrate?+

Any system with an API or webhooks: WhatsApp Business API, Twilio (SMS and voice), NetSuite, SAP Business One, Odoo, HubSpot, Stripe, Mercado Pago, Google Calendar, spreadsheets, and databases. We have connected everything from clinics to real estate firms and shop chains. If it has documented APIs, we integrate it; if it only exports CSV or uses old SOAP, we do that too, with more work.

What is an AI voice agent and what is it for?+

It is a system that answers or places phone calls using natural voice generated by AI. It is useful to confirm appointments, run collections, follow up on leads, or answer frequent questions without saturating your team. We connect it to your CRM so every call is logged. Real case: Vive la Baja uses AI voice calls for real estate collections.

Do WhatsApp automations comply with Meta policies?+

Yes. We use the official WhatsApp Business API, not unauthorized tools that can get your number banned. That means Meta-approved templates for proactive messages and a 24-hour window for conversations. We help you register the number, verify the business, and get templates approved.

How much does an integration cost and how long does it take?+

A single integration (for example, connecting your store with your invoicing system) runs $40,000-$120,000 MXN and takes 2-5 weeks. Complete multichannel ecosystems (WhatsApp plus AI voice plus CRM plus ERP) run from $150,000 to $600,000 MXN in phases. Also consider the recurring cost of third-party APIs (Twilio, WhatsApp, and others), billed by usage separately.

Ready to connect all your systems?

Book a free consultation and see how we can automate your multichannel operation